If you wish to cancel an order that has not yet been dispatched, please contact our customer support team at ababelperfumes@gmail.com (Monday to Saturday, 10 AM to 5 PM). We will process the cancellation and refund the payment within 24-48 business hours after the request is approved via Razorpay to the bank account associated with the payment. The payment from Razorpay would take up to 10 working days to reflect in the account.

Return Policy

Our products are non-returnable and non-exchangeable, except in cases of incorrect, missing, or damaged items. If you receive such items, please contact us at ababelperfumes@gmail.com within 36 hours of receiving your order. Returns for damages caused by neglect, improper usage, or application are not covered under this policy. A replacement of the same item will be provided unless it is out of stock.

Returns will not be accepted under the following conditions: The product is used or altered. The product shows signs of misuse or overuse. The original packaging, including tags, labels, or accessories, is missing or damaged. Return requests are made more than 3 business days after delivery. For incorrect shipments, Ababel Perfumes will cover courier charges. For any questions or concerns, please reach out to us at ababelperfumes@gmail.com

Refunds

Refunds will be processed once the returned items are received and verified at our warehouse.